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Vignette Customer Care

Meet the Aldebaran's staff: The Customer Service

Have you ever wondered who are the people taking care of your broken robots? Aldebaran provides After-Sales Services in order to help and fix any potential problems you might encounter, whether it’s related to software or hardware, on any of Aldebaran’s products. The service is composed of several teams that are working together to take care of you. These teams include the customer care, logistics, repair, fleet management, and so on. With nearly 7 000 NAOs throughout the world, and the release of Pepper in Japan, this is indeed an essential department at Aldebaran. I have met Emilio Roth, who is the manager of the customer care EMEA (Europe Middle East Africa) team, to learn more. Hello Emilio! First of all, can you explain the role of your team? Basically, it’s to be there for the clients. That means, we receive all the calls, e-mails, and tickets that the clients send with their problems and we find the solutions. Besides that, we take care of our fleet of robots out in the world. What we try to do is to have a whole review of all our fleet of robots worldwide. Can you introduce the members of your team?

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Anne Snowdon vignette

Digital Girl Award: a budding NAO developer among the finalist!

The European Digital Girl of the Year is an international award, part of the Ada Awards, which is aimed at promoting the use of digital skills among girls. Among this year's finalists, there is a nine years old NAO developer! Following the footsteps of her father Dave, Anne Snowdon is interested in digital technologies. She is member of the coding club of her school and she programs thanks to drag and drop solutions such as Scracth or Choregraphe. Here is an exclusive interview of Anne and you can also have a look to her nomination video below. Hello Anne. Can you introduce yourself briefly? I'm a big fan of My Little Pony and like animals, history and robots. Right now I'm really into making things with loom bands. You are among the finalists for European Digital Girl of the year. Congratulations for that. Can you explain us what is this prize and what you did to be qualified? How do you feel about t

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Hackathon NAO - Cité des sciences

NAO Hackathon at La Cité des Sciences (Paris)

For the 2nd time, the Carrefour Numérique organization belonging to Paris’ City of Sciences held a NAO Hackathon in partnership with Aldebaran. From Friday the 24th to Sunday the 26th of October, five teams composed of 5 students and engineers had to work on creating behaviors for the robot with a special topic in mind: the relationships between humans and robots (‘Loving my robot a lot, passionately, not at all’).   A la Cité des Sciences pour la présentation des projets du #HackathonNao #NAOrobot pic.twitter.com/nNZpJkaNjm — Emilie Nérot (@emilienerot) October 26, 2014   Friday m

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Nao jedi

JavaOne 2014

From sept 28th to october 2nd, our team attended JavaOne in San Francisco, the biggest conference world-wide dedicated to Java. We wanted to promote our new Java and JavaScript SDKs, since they allow you to create apps even if at the moment, you can’t distribute them through the store. Our agenda was pretty busy: On saturday 27th, we attended a Devoxx4Kids event, that gathered about 150 kids. Fifty of them decided to take the NAO workshop, which was led by developer program member Daniel De Luca. They really enjoyed it, only regretting that it only last for 2 hours.   #Devoxx4Kids event #JavaOne - #NAO robot having fun. pic.twitter.com/29A1RUw5OV — Christian Damsgaard (@Damzgaard) September 28, 2014 On monday 29th, we had 3 hands-on labs of two hours each. Erwan Pinault and Emile Kroeger, both engineers at Aldeb

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Pepper Tech Festival

Pepper Tech Festival 2014

On the 20th September was held the Pepper Tech Festival, an event organized by Softbank in Tokyo. There were around 1000 people that could attend it. If most of them were developers, some famous members of the video game and robotics industries were also seen in the audience. The opening was performed by 5 peppers, as you can see on this video. In the conference room, the keynote in the morning was mainly done by SoftBank Robotics CEO Fumihide Tomizawa and Aldebaran CEO Bruno Maisonnier, who shared their vision of a world with robots. In the afternoon, the content was more technical. After a panel talk with several people who already started developing with Pepper, there was an introduction to

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Nao Questions

5 questions about NAO that people could ask you…

And the answers you could give! When you like robotics and own a robot such as NAO, it can occur that you want to showcase him to your families, your friends, people you want to impress or to make envious. However, if it’s quite easy to answer technical questions as developers or geeks, it’s sometime harder to answer to general questions. So here we are to help you! We have selected 5 questions that people could ask you and thought about the answers you could give. What is the use? Besides being a cute little buddy, NAO is an autonomous, interactive robot companion which is completely programmable. Today NAO is used for education, development, and research around the world in prestigious universities, schools, and research labs for a variety of implementations including as a STEM learning tool, development and research platform, and special education teaching friend. Can it wash the dishes or clean my house? As NAO doesn’t really like water, it might not be too good at cleaning or doing the dishes. NAO has a wide range of skills and abilities and we have inventive developers creating applications to assist them with daily life tasks. However NA

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vignette Carl Clement

Meet a NAO developer: interview with Carl Clement

First of all, can you introduce yourself? My name is Carl Clement, I am a professional software developer and I run a development company based in the south of England, which specialises in brand/marketing, digital media delivery and corporate websites. We have recently opened a new division, called Emotion Robotics, which will be reselling NAO and services related to Aldebaran robots. Have you always worked in the field of robotics? I have been playing with robotics development as a hobby since the late 1980s. A lot of this has been based around a self-build or kit-based hardware and programming microcontrollers. In the late 1990s I attempted to build a biped walking robot and then was involved in the beta testing of some of the early humanoid robot kits from Korea. For the last 4 years I have had my NAO and have been developing on NAO almost exclusively. Recently, with the creation of Emotion Robotics, I have been able to make robotics part of my working life as well as my hobby. How did you discover NAO? I remember reading about NAO and thinking “wow, imagine having a robot like that” but I was convinced that something as advanced as NAO would be out of my price range. Then I read a Robot Dreams’ blog post about the NAO Developer program. I think I thought about it for a whol

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Sandrine Tourcher and NAO

How to make your applications more intuitive?

We worked with Sandrine Tourcher to establish a list of questions one should always have in mind when designing an app for NAO or Pepper to create a better interaction between a robot and a human. As User eXperience (UX) experts, she and her team are in charge of all the usability improvements of Aldebaran’s products, from our websites and software to your interactions with the robots. It’s important to know that building a good User eXperience is a team work with interaction designers, visual designers, developers, usability experts and strategy representatives. In this multidisciplinary team, the UX expert has two roles. He is able to evaluate the experience the user is living with our products to identify issues and detect improvement levers, but also to be an actor of these changes as a usability expert. She describes their role as “user’s advocate” by representing users in the conception team to make every products and content intuitive, efficient and easy to use for them. From this perspective she brings some insight, golden rules and advices that might also be helpful to developers working on robots at home, like you. 1 - What’s the intended audience for what I’m building?

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What's new in Choregraphe 2.1

A few days ago we released a new version of NAOQI that runs both on NAO and Pepper. With it came a new version of Choregraphe through which you can access all the new functionalities of our robots : dialog, facial recognition… We sat down with Victor Paléologue to talk about what’s new in this release. Please introduce yourself and your work at Aldebaran. I’m working with the Desktop Team. We’re in charge of all of Aldebaran’s graphical apps, including Choregraphe, a powerful tool to develop apps for the robot. We also work on Monitor, and some other tools for internal use. My job is to take NAOQI and to create graphical interfaces to control it, with small modules and a little bit of refinement of what’s already in NAOQI. Sometimes I’ll work on NAOQI, for example to make sure we have events on what’s happening with the robot or the mechanics of launching behaviors. In the end everything that has to do with the graphical language has to do with what’s happening in NAOQI, and in the robot. So we can thank you for the

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Atelier

Opening the world first Aldebaran Atelier Paris

Last night in Paris, we opened the door of our first Aldebaran Atelier. The first of its kind, it's a place where you can meet Pepper and NAO and interact with them, wether as a complete beginner or as an advanced developer. We've got a discovery area, a learning space with PCs where you can use Choregraphe 2.1, and a developer corner where you can work on your apps, test them on NAO and Pepper and get help from our experts. Bruno Maisonnier officially cut the ribbon after a speech in which he expressed his vision for robotics' future and Aldebaran's place in it. We believe in a future where millions of people will own a robot, where they will become a unique place in our lives, and will be a new platform for video games and entertainment among other fields. Bruno also announced we've just recruited our 500th employee, a few days before our 9th anniversary. As a developer, this place is

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