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Frequently Ask Questions
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Robot Set up
Using the Robot
The air vent makes an unusual noise.
Should I keep the packaging?
One of the LEDs doesn't work anymore.
My Robot takes longer than usual to answer.
When I turn my Robot OFF following the normal method, it goes in the crouch position (not the rest position)
I have exchanged heads on my Robots, but they do not have the same warranty. What happens if I have a problem?
I don't understand an error I am getting.
I can’t reach the Customer Care.
How does a robot get its content?
How do I know the Robot is OFF?
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