What can I do if the Status LEDs located on Pepper’s shoulders are red?

It represents an error notification. It occurs when one or all functionality(ies) of Pepper become unusable.

Please check this error on the Beginners guide:

  • Chapter 5.9- Status LEDs
  • Chapter 18 - Status and Notifications

Try to solve the problem using the tips. If the problem persists, contact the Customer support team and provide them with the error ID.

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