As mentioned in our last how to article, there is one more step to master Community’s latest features. In this blog post, we will focus on the forum. This section is growing more and more every day, thanks to you guys J. In order for you to make the most of it, here are a few tips about posting, reading and answering on the forum.
The three-points method to optimize an answer
You have a question/issue with Choregraphe or your robot or you simply want to talk about something with the community? You have already checked on the forum and didn’t find any answer or similar topic? Well, it’s time to create a brand new one then!
1: create a new topic
Before posting, we will help you make sure there is nothing related to the question you are about to ask. Fill in your topic title and check whether your question hasn’t already been answered or not.
2: check for similar discussions
Then, you just have to fill in the different fields:
3: Fill-in the fields and post your question
You have made a mistake and added your question in the wrong category, for instance? No problem! Just send us an email with the changes you want to do
Tips : add your code like a boss
An additional feature is the possibility to add code to your message so other members can more easily understand you issue. To do so, copy paste your code, highlight it and click on the “Code Block / Code” icon.
4: Add code to your message
A Community based forum
As said before, Community offers now the possibility to follow entire threads or specific topics. This feature allows you to catch all the topics or answers that might interest you!
5: Follow threads and topics
Aldebaran members are present on the forum during working hours to help you solve your problems. But remember that the true power of a community comes from its members. That means you can also (and many of you already do) help each other on the forum and improve the quality of our Forum.
There is also a new feature that will probably help you in your daily Community life: to manage the categories and topics you are following. On your profile, you can now access a “Followed discussions” section. From here, you will be able to monitor what you are following and unfollow the threads or topics you are not interested in anymore.
6: Manage & unfollow threads and topics
Certifications for everyone
Either if the answer comes from Aldebaran or from another member, you have now the power to certificate. If someone gives a useful answer to your question, simply click the “Select as a best answer” button to notify the author and the rest of the community that the solution worked out for you. This way, other members with the same question will directly identify the solution for a related issue.
7: Certificate the answer
Finally, you also have the ability to up or down vote an answer. Someone gave you a good advice or an answer start? Give him/her a +1 to show that this contribution also helped you (It’s always nice to receive a +1 ).
8: Give +1 to good answers
Here you go, you are now a true Community Master. We hope you will make a good use of it (actually, we know you will).
If you have any request, ideas or problems regarding the Forum or any other part of Community, do not hesitate to let us know!